FAQs

How can I place an Order with View Solutions?
Approved View Solutions Dealers can place an order directly on our website. If you are not a dealer, but you are interested View Solutions products, please contact us so we may refer you to a dealer to purchase.

How can I apply for View Solutions Dealership?
Please see Apply for Dealership for more details.

How can I get a Quote?
Once you are an approved Dealer, log in to your account on our website. You will be able to see your quoted pricing for each product on our website, using your account log in.

What are View Solutions' Pricing Rules?
All prices are subject to Federal, State and local taxes. Tax ID and Re-sale Permit are required for tax purpose. Prices listed are quoted in US Dollars. For the latest pricing, check on our website by logging into to your account.

What are View Solutions’ Payment Terms?
1. Payment term is Net 30 calendar days from the invoiced date for all VSI dealers/distributors. All invoices passed the 5-day grace period will be charged 3% late fee. If past due invoices are not paid within two weeks, all orders will be placed on hold. Placing orders with VSI means all dealers/distributors have agreed to VSI terms and conditions. If at any time any dealer/distributor does not agree with the set terms and conditions with VSI, the terms and conditions must be re-arranged with VSI before placing orders.

2. Payment term is 15 calendar days from the date of product arrival at any US Port, which is applied to Direct Container orders purchased directly from our factory.

3. Prepayment or down payment is required based on your set terms, conditions and credit line with View Solutions Inc.

4. Out of USA orders will be prepaid, and customers will pay for any occurring fee.

To set up payment terms, please contact us. Prepayment or down payment may be required based on your set credit line with View Solutions Inc.

What is View Solutions’ Lead Time?
We can provide same day shipping for standard, in stock items. Please contact us for back orders, special orders, or direct container shipments from our factory.

How much is Shipping?
Add the items you'd like to order in your Shopping Cart. At Checkout, enter your ship to address. A shipping estimate/quote will be automatically calculated.

Does View Solutions offer Drop Shipments?
Yes, we offer blind drop shipping. Any and/or all drop shipments to California will have the state tax rate added to the invoices unless the customer can provide VSI with the drop shipped-to account's valid California Tax Exempt ID or a valid California re-sale permit# on the orders per any and/or all Tax rules in the state of California.

What are View Solutions’ Shipment Terms?
All quoted prices are F.O.B. Rancho Cucamonga, California, excluding Direct Container orders. All merchandise is shipped by UPS prepaid or freight collect. Other shipment methods can be arranged, but must be approved in advance.

What is the View Solutions Return Policy?
All returns must be pre-approved and have a Return Authorization Number. All returns will include at least a 25% restocking fee, depending on the product condition. Returns without RMA#'s will be returned to the sender. For more details, please see our Return Policy.

Does View Solutions offer demos?
Yes. We offer 2-week demo units (Evaluation Orders) to approved View Solutions Dealers. Please see: Request a Demo.

Most of the product specifications are included in our catalog. If you need a special specification, please contact us. All the specifications are subject to change without notice. Please log in and check our website for the most up to date pricing.