Q1. How to apply for View Solutions Dealership?

Please click “Apply for Dealership” to get complete info and procedures.

Q2. Can a consumer register in View Solutions website to get service and support?

Sorry, our database is provided for dealers/distributors only. If you are a consumer and want to buy our products or have questions, please contact us via email sales@viewsolutionsinc.com, and we will help you contact one of our dealers.

Q3. How does a dealer place an order with View Solutions?

Please write down your company name, contact person, contact info, purchase order number, date of expected delivery, product number, product description, unit price, quantity and preferred shipping method clearly on your purchase order, and send it to VSI by fax, email or mail. For the first order, please fax, email or mail your credit references, Tax ID and Re-sale Permit with purchase order. Prepayment or down payment may be required based on your set credit line with View Solutions Inc.

Q4. Does View Solutions offer samples?

Yes, we do. Any and/or all samples shipped by VSI will be invoiced. All samples must be returned in same condition and same boxes after one week.

Q5. What are View Solutions Pricing Rules?

All prices are subject to Federal, State and local taxes. Tax ID and Re-sale Permit are required by VSI for tax purpose. Prices listed are quoted in US Dollars. The set Price List is valid for one year from the effective date ( stated on VSI Price List) or we will inform our dealers when to use the set Price List.

Q6. Does View Solutions offer Drop Shipments?

Yes, we do. Any and/or all drop shipments to California will have the state tax rate added to the invoices unless the customer can provide VSI with the drop shipped-to account's valid California Tax Exempt ID or a valid California re-sale permit# on the orders per any and/or all Tax rules in the state of California.

Q7. Does View Solutions offer QUANTITY prices?

Yes, we do. VSI may offer some products at QUANTITY pricing levels, so please contact us for the detailed information.

Q8. What are View Solutions’ Payment Terms?

1. Payment term is Net 30 calendar days from the invoiced date for all VSI dealers/distributors. All invoices passed the 5-day grace period will be charged 3% late fee. If the past due invoices are not paid within two weeks, all orders will be placed on hold. Placing orders with VSI means all dealers/distributors have agreed to VSI terms and conditions. If at any time any dealer/distributor does not agree with the set terms and conditions with VSI, the terms and conditions must be re-arranged with VSI before placing orders. 2. Payment term is 15 calendar days from the date of product arrival at any US Port, which is applied to Direct Container orders purchased directly from our factory. 3. Prepayment or down payment is required based on your set terms, conditions and credit line with View Solutions Inc. 4. Out of USA orders will be prepaid, and customers will pay for any occurring fee.

Q9. What are View Solutions’ Shipment Terms?

All quoted prices are F.O.B. Rancho Cucamonga, California, excluding Direct Container orders. All merchandise is shipped by UPS prepaid or freight collect. Other shipment methods can be arranged, but must be approved in advance.

Q10. What is View Solutions’ rule of RMA?

Return of products: All returns must have RMA # to be returned. Dealers must request a RMA # before returning to VSI or we can’t credit back any returned product. 25% restocking fee is applied to RMA.

Q11. What is View Solutions’ Lead Time?

Once your order is received, we will confirm with you for the product availability by fax or email and arrange the shipment right away. For Direct Container shipments from our factory, the lead- time should be discussed case by case. If special orders are required, please email or call in advance.

Q12. What is View Solutions’ rule of Product Specifications?

Most of the specifications are included in our catalog. If you need a special specification, please contact us. All the specifications are subject to change without notice.